Shipping and Returns

Shipping Times:

  • Domestic Orders: Orders are typically shipped within 1-7 business days [North America].
  • International Orders: Shipping times vary depending on the destination country. Orders are typically shipped within 3-15 business days. 

Shipping Options:

  • Standard Shipping: Our default shipping method, ensuring safe and reliable delivery of your jewelry.
  • Express Shipping: For those who wish to receive their orders expediently, we offer express shipping options at checkout.

Shipping Fees:

  • Domestic Orders: $4.88 USD for orders under $100 USD
  • International Orders: $7.88 USD 

Tracking Your Order:

  • Once your order has shipped, you will receive a email confirmation.

Taxes and Customs:

  • For international orders, please note that customs duties, taxes, and fees may apply depending on the destination country's regulations. These additional charges are the responsibility of the customer and are not included in the item price or shipping cost.
  • Customs policies vary widely from country to country, so please contact your local customs office for more information on any potential charges that may apply to your order.

Returns:

  • We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 14 days of delivery for store credit.
  • To initiate a return, please contact our customer service team to receive a return authorization number and instructions on how to proceed.
  • Please note that returned items must be in their original condition, unworn, and with all tags attached. Returns that do not meet these criteria may not be accepted.
  • Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item.
  • Once your return is received and inspected, we will issue store credit for the returned item(s) within 5-10 business days.

Shipping Partners:

  • We partner with trusted shipping carriers to deliver your orders promptly and securely.

Questions or Concerns:

  • If you have any questions or concerns regarding shipping, taxes, customs, returns, or any other aspect of your order, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.